Nikki Kelly
Senior Consultant @Advancing Analytics
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Senior Consultant @Advancing Analytics
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EDUCATION
2009 — 2010
University of Strathclyde
MSc, Library and Information Studies
2004 — 2008
University of the West of Scotland
2.2 BA(hons), Sociology and Politics (Social Science)
SKILLS
LibrariesContact CentersData WarehousingStakeholder ManagementCustomer ExperienceTelecommunicationsCall CentersInformation RetrievalProcess ImprovementPerformance ManagementService DeliveryBusiness AnalysisPresentationsAccount ManagementEtlTeam ManagementBusiness IntelligenceManagement
ABOUT NIKKI KELLY
Experienced Business Intelligence Consultant with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in Management, Customer Experience, Service Delivery, Information Retrieval, and Performance Management.
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