Nikki Johnson

About Nikki Johnson

Account Manager with experience supporting Major Account Executives and Sales team within the Insurance and Data industry. Experience solving complex issues through analysis on a multitude of levels. Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, One Note and Access), Survey Monkey, SharePoint and CRM (Salesforce). Skilled in a broad spectrum of administrative duties, including executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, travel/meeting coordination and project/program support. Proven track record of building relationships with internal and external stakeholders. Possess a superior ability to handle multiple tasks and managing multiple high-priority assignments and developing solutions to challenging business problems. An effective and accurate typist (70 WPM) with the ability to work exceptionally well in a fast paced environment.

Experience

1. Account Manager Ii

   TransUnion

   Sep 2022 — Present

Education

• City Colleges of Chicago-Richard J Daley College

  Associate's degree, Computer Programming

  1997 — 2001

• Western Governors University

  Master of Business Administration - MBA, Business Administration and Management, General

• DeVry University-Illinois

  Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General

  2012 — 2017