Nikki Day
Senior Program Manager @ RUCKUS Managed Networks
- Role
- Senior Program Manager at RUCKUS Networks
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Nikki Day
In my role as Associate Director of AT & T\'s technology division, I am responsible for driving operational excellence, cultivating vendor partnerships, and spearheading strategic initiatives to enhance Wi-Fi services for both business and consumer customers. My expertise lies in managing highly technical teams, developing innovative processes, and thrive on implementing and facilitating product improvements and operational support.Throughout my tenure at AT & T, I have demonstrated a strong commitment to compiling and analyzing data to inform strategic business decisions and ensure the efficiency of our methods and technical solutions. By partnering with technology vendors, I have successfully addressed critical technical challenges, reinforcing my dedication to maintaining robust team metrics and deliverables that align with the company\'s corporate objectives.
Experience
Senior Program Manager
Jul 2025 — Present · Austin, TX, US
Managed Services
Skills
- Mobile Devices
- Business Process
- Sales Operations
- Process Improvement Experience
- Troubleshooting
- Program Management
- Wireless Technologies
- Cisco Technologies
- Pmp
- Telecommunications
- Cloud Computing
- Project Management
- Wireless
- Product Management
- Managed Services
- Integration
- Process Improvement
- Call Centers
- Salesforce.com
- Networking
- Logistics
- Training
- Security
- Enterprise Software
- Solution Selling
- Visio
- Business Process Improvement
- Vendor Management
- Data Center
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