Nikki Fulford
Business Analyst, Consultant Fia @Fidelity Investments
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WORK HISTORY
Business Analyst, Consultant Fia @Fidelity Investments
EDUCATION
Wake Technical Community College
Business Intelligence/ Business Analytics
Goucher College
Bachelor of Arts - BA, Dance Education/Performance and Choreography
ABOUT NIKKI FULFORD
I am a Program Manager with 10+ years experience and extensive knowledge in building and growing programs focused on B2B sales, operations, customer service and eCommerce. During the past 2 years, I\'ve managed a SaaS eCommerce platform and have built up my User Experience and Product skills and knowledge base. This gives me a holistic, end to end view of the platform and how to operate the business using it. I have a unique ability to not only coordinate efforts across business channels, but understand how processes, changes, and decisions impact those different roles. I have successfully worked remotely across many different locations/time zones through exceptional organization and operations skills. I have strong communication, training, and presentation skills which I am able to tailor to the targeted audience for maximum efficiency and understanding. I love a good challenge and thrive in creative problem solving. I work well on tight schedules and deadlines.
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