Nikki Coleman

Inside Sales Manager @Cox Business

Omaha, NE, US

Developed skills in leadership, planning, communication and people management to help your inside sales and retention teams meet ambitious sales goals, while collaborating with other departments for success- Developing a professional sales culture by hiring and building a sales team- Managing Sales Pipeline for new MRC and revenue streams while overviewing captial investments for network builds- Partnering with Marketing and Learning/Development Teams to enhance the employee experience- Leading a team to meet (or exceed) monthly, quarterly and annual sales targets- Providing ongoing coaching to inside sales and retention sellers, fostering a supportive team environment and continuous learning to meet revenue goals- Serving as a subject matter expert and handling issues escalated by team members- Setting sales goals, defining territory structures and assigning accounts to representatives- Accurately forecasting sales for purposes of strategic planning- Communicating customer concerns, sales opportunities and related issues within the sales team- Monitoring and analyzing sales performance, providing regular reports and insights to senior management- Collaborating with other internal partners to ensure high quality customer service- Preparing regular expense reports while meeting corporate revenue goals and maximizing product margin- Attending job-related training and remains current on Cox’s products and offerings.

University of Phoenix

Bachelor's degree, Business Administration and Management, General