Nikke Jones

About Nikke Jones

Veeva Vault Quality / Platform Expert (10+ Years)| Driving GxP Systems Strategy & Innovation in Pharma | Principal GxP Systems Engineer @Moderna

Experience

1. Principal Gxp Systems Engineer, Veeva Vault Quality

   Moderna

   Apr 2024 — Present

   Lead system strategy and design for Veeva Quality, supporting GxP compliance and continuous improvement- Collaborate with Business Process Owners (BPOs) and address system pain points through requirements gathering for potential system configurations and/or process and training improvements- Monitor vendor release features and proactively align system capabilities with evolving business needs- Own end-to-end solutioning of system enhancements: from ideation to configuration and deployment- Serve as Tier 3 support SME, resolving complexi issues and collaborating with Veeva Support on defect resolution- Influence product direction by actively engaging with the vendor and customer community

Education

• Penn State University

  B.A., Crime, Law, and Justice

  2003 — 2007

Skills

• Teaching
• Public Speaking
• Elearning
• Project Management
• Software Training
• Camtasia
• Training
• Captivate
• Process Efficiencies
• Collaborative Problem Solving
• Access
• Hands-on Training
• Curriculum Design
• Process Improvement
• E-Learning
• Classroom Instruction
• Microsoft Office
• Technical Writing
• Adobe Captivate
• Training & Development
• Instructional Design
• Classroom
• Instructor-Led Training
• Leadership
• Business Process Improvement
• Employee Training
• Higher Education
• Management
• Program Management