Niki Thompson

About Niki Thompson

With over 20 years of progressive leadership managing quality early childhood and mission-driven programs, coupled with expertise in human resource management, I bring executive-level experience in operational strategy, organizational development, and systems oversight. I have led multi-site initiatives with a strong emphasis on compliance, workforce performance, and continuous quality improvement. My leadership centers on building high-performing teams, strengthening internal infrastructure, and aligning operations with regulatory requirements and strategic priorities. I bring extensive experience, workforce planning, performance management, and staff development—leveraging data-driven decision-making and cross-functional collaboration to deliver measurable, sustainable outcomes. I am committed to advancing organizational effectiveness while ensuring high-quality, compliant service delivery that positively impacts children, families, and communities.

Experience

1. Therapeutic Foster Care Program Coordinator

   Health Connect America

   May 2025 — Present

   Drive the delivery of trauma-informed services for youth in foster care with complex behavioral and emotional needs, ensuring safe, stable, and healing-focused environments. Manage a team of Family Development Specialists and Behavior Aides who provide intensive case management, ensuring high-quality, consistent support for children and families.Collaborate closely with foster families, clinical teams, school districts, community organizations, and the State Department of Human Resources to implement individualized service plans that are outcomes-focused and responsive to each child’s needs. Monitor program performance, maintain compliance with state and agency standards, and use data to guide decision-making and continuous improvement.Provide ongoing training, coaching, and guidance to staff and foster parents to build capacity, strengthen placement stability, and improve family outcomes. Committed to advocacy, accountability, and resilience, ensuring every child and family receives coordinated, high-quality services that promote long-term well-being and success.

Education

• The University of Southern Mississippi

  Bachelor's degree, PSYCHOLOGY

  1993 — 1998

• Jackson State University

  Master of Science - MS, Early Childhood Education and Teaching

  2004 — 2009

• Tarrant County College

  Training Instructor Certification

  2017 — 2017