Nikita Shukla
Transforming Order Management and Supply Chain for Global Enterprises | Omni-Channel Enthusiast | Expanding Expertise in Point of Sale (POS) Systems
- Role
- Lead Business Analyst at L'Oréal
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nikita Shukla
Experienced Principal Consultant specializing in Order Management Systems (OMS) and currently Lead Business Analyst for Point of Sale (POS), with a proven track record of leading complex, multi-platform integrations and delivering successful projects across global retail and enterprise environments.Over the past 7+ years, I’ve worked with multiple retailers, helping them streamline order management, optimize omni-channel processes, and improve customer experiences. Recently, I’ve expanded my expertise into Point of Sale with Manhattan Associates, gaining hands-on knowledge in store sales operations, post-void processes, and key POS workflows that drive retail efficiency.I excel in guiding cross-functional teams, optimizing business processes, and delivering innovative solutions leveraging tools like Sterling OMS, Fluent OMS, Manhattan POS, API integrations, and e-commerce platforms. With strong expertise in project management, data management, and retail technology, I serve as a strategic partner for organizations aiming to enhance operational efficiency and deliver seamless omni-channel experiences.Always learning, always building—I’m passionate about bridging OMS, POS, and supply chain processes to create future-ready retail solutions.Let’s connect to explore how I can contribute to your next transformation project.
Experience
Lead Business Analyst
Mar 2026 — Present · Hyderabad, IN
Education
Ryan International School, Bannerghatta Branch, Bangalore
X, ICSE
2009 — 2011
JAIN College
XII, PUE
2011 — 2013
Visvesvaraya Technological University
Bachelor of Engineering - BE, Computer Science
2013 — 2017
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