Nikita Sharma
Business Technology Solutions Manager @ZS
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WORK HISTORY
Business Technology Solutions Manager @ZS
Boston, MA, US
In this role, I lead the end-to-end management of global pharma projects, ensuring seamless execution while driving stakeholder collaboration and strategic planning. With expertise in therapeutic areas and a focus on optimizing processes, I achieved remarkable results while managing substantial portfolios.One of my key achievements here was optimizing processes and curbing redundancies through constant value stream mapping and analysis. By leading business insights and analytics initiatives, I reduced inefficiencies and improved decision-making. For example, I successfully reduced dashboard loading time by approximately 83% for a project, enabling faster access to critical information via value stream mapping to identify and address the gap.As team management and performance improvement are integral to my approach, another of my proud accomplishments here was my contribution to the onboarding and training process. I successfully improved the onboarding and training process for new team members through strategies that ensured their thorough understanding of client spaces, data sources, and client relationships in addition to company products and projects. This boosted the overall efficiency and knowledge base of the team to execute successful projects.SELECT ACCOMPLISHMENTS- Ensured delivering tailored solutions by guiding the team through discovery workshops, translating business requirements, and solution development- Enhanced client relationships and project transparency through regular update meetings, introducing digital engagement capabilities, and conducting ongoing reviews- Collaborated with internal leadership and client-side C-Suite stakeholders to identify opportunities, capitalize on industry trends, and drive business development.
EDUCATION
Guru Gobind Singh Indraprastha University
Btech, Information Technology
Venkateshwar International School
Mathematics and Computer Science
SKILLS
ABOUT NIKITA SHARMA
With over 10 years of experience, I excel in driving organizational success through strategic business solutions and leading analytics transformation initiatives. My expertise includes optimizing operations, enhancing data-driven decision-making, and managing end-to-end projects while leading diverse global teams.I focus on stakeholder collaboration, leveraging strong business acumen to identify opportunities and capitalize on emerging trends. Through meticulous planning, risk management, and agile project execution, I ensure on-scope, on-time delivery while optimizing profitability. I continuously monitor project finances, making necessary adjustments to maintain profitability and resource efficiency.In my current role, I lead a global team of over 20, ensuring high performance, productivity, and a positive team environment through hands-on leadership and effective communication. Regular training and one-on-one coaching help address performance gaps and drive continuous improvement.
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