Nikita Pawar
💡 Empowering Businesses with Best-in-Class SaaS Solutions | Inside Sales Consultant at Amrut Software | Driving Stakeholder Engagement & Process Excellence
- Role
- Inside Sales Specialist at Amrut Software
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Nikita Pawar
As an Inside Sales Specialist at Amrut Software, I work closely with CTOs,CIOs and IT Managers to understand their business needs and provide tailored solutions. I am well-versed with Jira, Monday.com, SmartBear, Zendesk, and Sentry, helping organizations optimize their workflows and enhance efficiency. With 5+ years of experience in B2B and B2C sales, I specialize in revenue acceleration, consultative selling, and building strong client relationships across technology, SaaS, and education sectors. My expertise lies in understanding business challenges, identifying the right solutions, and driving growth through strategic engagement. Core Skills : Inside Sales, B2B Sales, B2C Sales, SaaS, Technology, Account Management, Consultative Selling, Client Relationships, Lead Generation, Prospecting, Business Development, Workflow Optimization, Strategic Solutions, Customer Success, Sales Forecasting.
Experience
Inside Sales Specialist
Jan 2024 — Present · Mumbai, IN
o Certified in Monday.com | Independently manage Salesforce (SFDC) for lead tracking and pipeline managemento Leverage good product knowledge across Atlassian tools, Jira, JSM, Zymmr, Monday.com, SmartBear, Sentry, DevOps, ITSM, and Zendesk to identify client pain points and deliver high-impact, tailored solution recommendations.o Handle Zendesk chat support and attend inbound calls, providing prompt assistance and data collection to qualify leads and understand customer needs.o Engage C-suite decision-makers (CTOs, CIOs, IT Heads) through strategic outbound outreach to uncover technology gaps and drive buying decisions.o Execute structured BANT qualification (Budget, Authority, Need, Timeline) to evaluate lead potential and accelerate high-conversion sales cycles.o Conduct post-sales service and support calls for GitHub, GitLab, JSM, SmartBear, and DevOps tools to ensure timely resolution, client satisfaction, and long-term retention.o Coordinate and schedule technical demos, aligning client needs with the right subject-matter experts to boost solution relevance and buyer confidence.o Collaborate closely with account managers to hand over qualified leads, ensuring a seamless sales journey and maximizing closure rates.o Drive event outreach initiatives, increasing brand visibility and generating quality leads through strategic interactions.o Support webinar initiatives by qualifying and sharing relevant contact data with the campaign team to enable targeted outreach and higher engagement.
Education
Oriental School of Business
PGDM - Marketing
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