Nikita Pandey

Project Manager Rpa & HR Shared Services Transformation @Cognizant

Bengaluru, KA, IN
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WORK HISTORY

Apr 2023 — Present

Project Manager Rpa & HR Shared Services Transformation @Cognizant

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Bengaluru, IN

Project Manager – RPA & HR Shared Services Transformation• Leading enterprise-wide RPA programs for HR and Payroll Shared Services using UiPath, managing over 100 bots across onboarding, payroll validations, case handling, and exit management.• Architected and scaled UiPath CoE including governance framework, reusable components, and documentation standards.• Delivered 20%+ reduction in case resolution time and improved SLA adherence by implementing intelligent automation pipelines.• Collaborated with HRIS, IT, Compliance, and Global HR stakeholders to identify automation opportunities and align execution with business priorities.• Built and maintained executive dashboards to monitor bot performance (utilization, exceptions, ROI), enabling informed leadership decisions.• Mentored developers and analysts, driving agile delivery, backlog grooming, and sprint retrospectives.• Played a key role in vendor evaluations and infrastructure readiness for automation deployments across global service lines.

ABOUT NIKITA PANDEY

AI & Intelligent Automation Leader with 11+ years of experience driving…

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Nikita Pandey — Project Manager Rpa & HR Shared Services Transformation at Cognizant in Bengaluru, KA, IN | Unifers