Nikita M.

About Nikita M.

High-impact HR Operations professional with 10+ years of experience supporting global workforces across India, Canada, and the United States. Expert in optimizing HR processes, improving service delivery through systems, data, and structured workflows. Proven track record in employee lifecycle management, Hire to Retire, HR systems (Workday, Zendesk) ATS, Benefits, Policy creations, Compliance, Background Verifications and driving operational efficiency at scale.

Experience

1. HR Operations

   Phreesia

   Dec 2023 — Present · IN

   Oversee and manage end-to-end HR operations, Manage HR administration tasks.• Handling HR Systems & Resources- Workday, Zendesk, ATS• Managing Exits, New Hires, contractors• Handling Full life cycle of an employee at Phreesia (Hire to Retire)• Field questions from employees and resolve or escalate day-to-day HR issues related to systems, benefits, payroll, and administrative functions • Facilitate our onboarding process in Workday, from initiating background checks to new hire ADP payroll set up. • Support offboarding process both inside Workday and coordinate other activities and tasks.• Support operational tasks for various functional HR areas (Benefits, Recruiting, L&D, and HRBP) • Assess existing company processes, procedures and policies within HR• Handle monthly communication to the HR team on Ops Updates• Partner with payroll and other HR teammates with payroll audit cycle• Regular compliance and audit checks related to the payroll process

Education

• Gogte College Of Commerce, Belgaum,Karnataka

  Bachelor of Commerce (BCom)

  2009 — 2012

• MIT College of Management, Pune

  PGP MBA, Human Resource Management

  2012 — 2014

• MIT College of Management - India

  Master of Business Administration - MBA, Human Resources