Nikita Garg
Business Analyst | Product-Focused | Data-Driven Decision Maker - Paytm
- Role
- Product Manager at Paytm
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nikita Garg
Product Manager with 7+ years of experience across FinTech, Travel, Telecom, and…
Experience
Product Manager
Sep 2024 — Present · Bengaluru, IN
Leading business analysis for Paytm\'s standalone Travel App and integrated UPI/payment solutions,targeting Gen Z users, while driving ecosystem expansion beyond payments.Independently managing the Flights module—defining user journeys, KPIs, and booking flows—resulted in a 14% improvement in search-to-booking conversion.Designed and launched the Travel Pass feature, combining curated travel discounts with flexiblepayment options, which boosted repeat engagement by 20%.Coordinated with product, design, and engineering teams to integrate UPI, wallet, and card paymentsinto travel booking flows, reducing payment failures by 12%.Delivered interactive dashboards to monitor the booking funnel, payment success rates, and userengagement, enabling leaders to make data-driven roadmap decisions.
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