Nikita Chhetri

About Nikita Chhetri

As a Data Analyst, I specialize in leveraging data to drive impactful business decisions and optimize operational efficiency. I\'m highly proficient in data cleaning, visualization, and in-depth analysis using tools like Python, SQL, Tableau, and Power BI. My goal is to consistently deliver actionable insights that influence strategic outcomes. I thrive in collaborative environments, effectively communicating complex data insights to senior leadership to enable data-driven decision-making.

Experience

1. Data Analyst

   T-Mobile

   Mar 2023 — Present · Overland Park, KS, US

   As a Data Analyst, I played a pivotal role in driving business performance through data insights and process optimization. I developed and implemented Python models to predict customer churn, improving churn prediction accuracy by 15%, which helped enhance proactive retention strategies. I created dynamic Power BI dashboards that reduced manual reporting by 30%, providing cross-functional teams with more accessible and actionable data.Through in-depth analysis of customer behavior, sales, and network performance, I identified trends that led to a 10% increase in customer retention. My SQL query optimizations resulted in a 30% improvement in database performance, while my leadership in improving data integration reduced data discrepancies by 40%. These efforts contributed to more consistent and reliable reporting across departments.Key Contributions- Improved customer retention by 10% by identifying trends and at-risk segments- Increased churn prediction accuracy by 15% through predictive modeling with Python- Reduced manual reporting time by 30% with Power BI dashboards- Enhanced database performance by 30% through SQL query optimization- Led data integration projects that reduced discrepancies by 40% and improved reporting consistency.

Education

• D.A.V College, Lalitpur, Nepal

  Bachelor of Science - BS