Nikita Bindra

Lead, Marketing & Customer Experience Practice @Bain & Company | MBA

Role: Lead, Marketing & Customer Experience Practice at Bain & Company
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

About Nikita Bindra

Seasoned Global Customer Practice and Knowledge Expert with ~7.5 years of experience at a top-tier management consultancy. Adept at crafting innovative practice and knowledge management strategies to drive revenue growth - including product development based on market trends, business development through white space analysis, account management and proposal building, and content curation to drive organizational success while managing a team of associates, specialists and senior specialists, and their professional development. Well verse with AI use cases within my domain, deployment and GPT building to automate, standardize and scale daily operations. I specialize in Marketing (including MarTech and GenAI based solutions), Brand, and Customer Experience Strategy, with proven success in developing cutting-edge frameworks, improving commercial pipelines, delivering strategic insights to empower clients, and leading research projects.Seeking connections with professionals and organizations dedicated to customer strategy, knowledge innovation and transformational growth.

Experience

Lead, Marketing & Customer Experience Practice
Bain & Company
Sep 2023 — Present · Bengaluru, IN

Education

IMI Delhi
Master of Business Administration (M.B.A.)
2016 — 2018
Delhi University
Bachelor of Business Studies, Business Management
2012 — 2015

Skills

Microsoft Office
Research
Public Speaking
Team Leadership
Teamwork
Microsoft Excel
Powerpoint
English

Contact information

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•••••@bain.com
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Current company

Bain & Company

Business Consulting and Services · 26K employees · Boston, Massachusetts, United States

We work alongside leaders around the world to solve their hardest problems and achieve results that last. Since 1973, we’ve partnered with clients, including private equity firms and their portfolio companies, to build the capabilities that keep them ahead of change and help them redefine their industries. We’ve led large-scale transformations through every technology wave, and today technology and AI are in everything we do. We help clients see where AI changes how they compete, then create the advantage: the strategy, the engineering to build it, and the change leadership to make it hold in a real organization with real constraints. We measure our success by our clients’ success, and our client advocacy is the highest in our field. We’re consistently recognized as one of the best places to work in the world. Across 67 cities in 40 countries, we operate as one global team, uniting strategists, industry and functional experts, engineers, AI experts, data scientists, designers, and advisors with a vibrant ecosystem of technology partners.

bain.com

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About Nikita Bindra

Experience

Lead, Marketing & Customer Experience Practice

Education

IMI Delhi

Delhi University

Skills

Find verified contacts for anyone on LinkedIn