Nikita Bharti
Senior Salesforce Functional Consultant | 7.5+ yrs | Sales Cloud | Salesforce Certified
- Role
- Senior Analyst at Bain & Company
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nikita Bharti
Senior CRM and enterprise transformation professional with 8+ years of experience leading…
Experience
Senior Analyst
Nov 2024 — Present · Gurugram, IN
Leading Agentforce agent enablement initiatives, integrating third-party systems with Salesforce to streamline collaboration and sales processes. • Overseeing project planning and execution, including timeline creation, milestone definition, risk management, and delivery assurance. • Serving as the primary client-facing consultant, conducting requirement workshops, capturing business needs, and aligning solutions with strategic objectives. • Partnering with cross-functional teams (developers, testers, and business stakeholders) to design and deliver impactful Salesforce enhancements. • Authoring and validating functional requirement specifications to support scalable Sales Cloud solutions. • Implementing Salesforce-native Account Plan capabilities to strengthen account planning and improve sales effectiveness. • Developing Tableau-driven performance dashboards and insights, enabling data-informed decision-making across business functions. • Leading User Acceptance Testing (UAT), end-user training, and change management initiatives to drive successful Salesforce adoption.
Education
Panjab University
BCA
2014 — 2017
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