Niki Chaudhry
Service Delivery Manager at LogicalisUS
- Role
- Service Delivery Manager at LogicalisUS
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Niki Chaudhry
Dedicated;Ethical;Professional Specialties: Customer Service
Experience
Service Delivery Manager
Dec 2016 — Present · West Chester, OH, US
Strong leadership experience in IT field over the last 20+ years• Service Delivery Management to ensure fulfilment of contractual SLAs/SLOs• Support SaaS customer success, ‘Service Now’ and ‘Sales Force’• Extensive customer support experience including cross-department projects and handling incident escalations• Thrives in a team environment and knows how to leverage resources in a matrix management to drive business and success• Self-motivated team player with willingness to handle difficult situations with ease, have excellent communication skills
Education
Albany Business College - Albany, NY
Diploma, Data Processing
1982
Wright State University
Bachelor’s Degree, Computer Science
1990 — 2002
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