Niki Gunn
IT Application Manager @Southwest Power Pool
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WORK HISTORY
IT Application Manager @Southwest Power Pool
Little Rock, AR, US
Currently managing five key areas within the company, including three support teams, Service Desk, IT Service Management, and a 24/7 support team for real-time operations. Additionally, leading two development teams focused on creating new applications for the engineering department, driving digital transformation and operational efficiency.
SKILLS
ABOUT NIKI GUNN
Senior IT leader with over 20 years of experience in the energy industry, driving enterprise technology strategy across IT service management, data platforms, customer engagement, and core business applications. Recognized for aligning technology investments with business priorities to improve efficiency, scalability, and innovation.Experienced in leading high-performing, cross-functional teams and modernizing IT operations to deliver measurable business value. Passionate about using technology to address complex challenges, support sustainability goals, and enable long-term growth.
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