Nikhitha S
Operation Executive- Air freight Operations
- Role
- Operations Executive Customer Service at FIBS Logistics
- Location
- Thiruvananthapuram, IN
- LinkedIn followers
- 500 followers
About Nikhitha S
I have the ability to negotiate terms effectively with excellent communication skills to enhance the overall strategic plan.Skilled at addressing high attrition rates.
Experience
Operations Executive Customer Service
Feb 2023 — Present · Trivandrum, IN
Receive pre-alerts and opened job files for allincoming shipments.*Issue Delivery Orders for all import shipmentsthru Dubai Trade and EK/DNATA.*Oversee day to day shipment arrival statusand manage full operating cycle of shipmentsTracking ATA/ETA and duly sharing arrivalnotice to clients well in advance*Updating cost and revenue, billing to thecustomers as per quotation and dispatchinginvoice.*Coordinate with transporter and warehouseteam to ensure that the cargo is delivered*Coordinate with clearance team forcollection of delivery orders from Airlineutilized internal software and Calogi to trackshipment activities, constantly looking for waysto optimise the process to boost productivity.*Ensure complete documents (as perrequirements) are handed over andprocessed for customs clearances.*Coordinate with third parties, sales andfinancial to meet operational requirements.Resolve issues regarding cargoshortages/damage/claims.*Receiving cash/cheque from customers inregard to clearance shipment/delivery ordercollection and accounting the same to
Education
Indira Gandhi National Open University
Certificate in Business Skill
2021 — 2022
Indira Gandhi National Open University
Master of Business Administration - MBA
2024 — 2026
Mithra Institute Of Management Studies
Professional Diploma in Logistics and Supplychain Management
2021 — 2022
St. Jude Higher Secondary school Mukhathala Kollam Kerala
Higher Secondary education
2015 — 2017
University of Kerala
Bachelor of Science - BS
2018 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.