Nikhil Thakker

About Nikhil Thakker

An accomplished IT professional with well – rewarded career track spanning 24 + years of IT industry experience in various profile, such as General Manager and Vertical Delivery Head – BFSI, Vertical Delivery Head – HLS, Program Delivery Head, Strategic Initiative member, Service Delivery Manager across Canada, UK, USA, Japan and India. Strong expertise in managing multiple high value and complex IT Transformation project involving Infrastructure and application development, roll-out and SLA driven IT operation. Excellent interpersonal communication and organizational skills with proven abilities in team management and planning. Highly motivated, self-starter having strong analytical and problem solving skills. Key Competencies • Managing Large IT transformation program management and governance – 20 MN to 300 MN USD • Managing multiple transformation and operations program PAN India for BFSI, manufacturing customers • Financial management, revenue, P&L and cost of delivery • Service Level management, contract management • Partner and vendor management, contract negotiation with multiple internal and external stakeholder • People management – team members with very senior program managers, project managers and team members • Customer relationship management – CXO level relationship management with private, PSU and government customers • Competency development, delivery assurance, large bid assurance

Experience

1. Delivery Manager

   Infosys

   Feb 2021 — Present · Bangalore Urban, IN

Education

• ICFAI University, Sikkim

  Master of Business Administration (M.B.A.), International Business

  2012 — 2014