Nikhil Sugathan
Senior Administrator Noc @Rockstar Games
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WORK HISTORY
Senior Administrator Noc @Rockstar Games
Provide 24x7 surveillance and support to network, online infrastructure, and application. • Record and respond to system events in accordance with established procedures. • Perform Functional Incident Manager role to advocate between the teams and drive incidents towards resolution. • Functional Problem Manager role to aid and manage situation to determine the root cause. • Perform Functional Change Manager role to validate the attributes in the Change record and drive for Authorization. • Identify opportunities for additional monitoring and automation. • Identify events requiring new run book and work with management to complete development. • Generating statistical reports and handling various clean-up activities.
EDUCATION
Vellore Institute of Technology
Bachelor of Business Administration - BBA, Business Administration and Management, General
SKILLS
ABOUT NIKHIL SUGATHAN
As an Associate Principal Administrator at Rockstar Games, I help keep the backbone of…
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