Nikhil Srivastava
Business Analyst at Spinny HQ
- Role
- Business Analyst at Spinny
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Nikhil Srivastava
BUSINESS ANALYST at SPINNY | DATA-DRIVEN DECISION MAKING | BUSINESS INTELLIGENCE |…
Experience
Business Analyst
Jul 2023 — Present · Gurugram, IN
Insurance Department Revenue & Sales Optimization 15% YoY revenue growth by refining sales funnels & push notifications, boosting conversion rates. Agent productivity +6% through KPI-driven tracking & workflow automation, reducing contactability issues by 30% and saving 20+ hours/month. Digital & Web Analytics Built real-time dashboards tracking traffic, SEO, and user behavior, increasing engagement by 20%. Conducted market research & A/B testing, improving lead retention by 12%. Business Intelligence & Process Automation Increased lead conversion by 30% through competitive analysis of leads. Optimized call tracking with KPI-driven benchmarks, reducing inefficiencies by 25%. Strengthened stakeholder management with data-driven pricing strategies. Data Accuracy & Pipeline Stability Ensured 99% data accuracy through automated workflows & discrepancy checks. Reduced DAG failures by 60%, enhancing data pipeline stability. Developed a WhatsApp Tracker, boosting customer retention by 18% through real-time engagement. Cross-Team Collaboration & Product Enhancements Identified & resolved 70+ bugs, improving release timelines by 25%. Scaled marketing automation, increasing opt-ins by 30%. Spares Department Vendor Performance & Procurement Optimization Automated vendor tracking with Python & SQL, creating live dashboards for SKU fulfillment, TAT, and vendor priority. Developed a Vendor Tracker & Fill Rate metric, reducing shortfalls by 15%, improving procurement efficiency by 20%, and optimizing vendor negotiations. Business Intelligence & Supply Chain Analytics Designed BI metrics to classify vendors and analyze SKU value, discount %, TAT, and returns. Increased discount rates by 10%, sped up order fulfillment by 25%, and reduced returns by 12%, streamlining supply chain operations.
Education
Jaypee Institute Of Information Technology
Bachelor of Technology - BTech
2019 — 2023
J.B. Academy
Class 9th - 12th
2014 — 2018
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