Nikhil Gore

About Nikhil Gore

IT Portfolio, Program & Technical Project Management specialist, with a proven track record of delivering value to organizations with effective IT planning and leading new initiatives. In depth understanding across IT lifecycle and functions- 26 years of extensive IT experience in solutioning, planning and managing client and partner relationships and delivering outcomes across various technologies and platforms- Versatile professional excelling in application development, maintenance, support, and IT infrastructure programs, balancing client objectives for program outcomes with revenue, margins, and operational efficiency- Worked across USA, Europe, Japan, and India with in-depth understanding across lifecycle from sales to implementation- Played leadership roles in business analysis, program management, design, development, QA, delivery management, scope / cost / schedule / risk management for large-scale IT programs- Pioneered in Gen AI initiatives for reverse engineering in legacy modernization and adoption of agentic AI- Deep understanding of engagement and commercial models for service delivery. Developed digital strategies for driving portfolio growth. Seasoned leader in managing large outcome and SLA-based program deliveries, complex contracts, transitions, value-add initiatives, and transformations- Domain understanding - Insurance, Investment & Retail Banking, Retirement, Capital Markets and Financial Services- 4+ years of experience in manufacturing and green-field engineering start-ups.

Experience

1. Client Delivery Partner and Program Portfolio Director

   Wipro

   Oct 2018 — Present · Chicago, IL, US

   A large insurance organization based out of Madison: Spearheaded solutioning and executive engagement for a multi‑year, enterprise‑wide modernization program shaping a consulting‑led, AI‑powered transformation across core retirement operations, technology, and customer experience. Worked out a unified global operating model to deliver seamless experience, agility, and operational efficiency. Owned end‑to‑end transition planning, SLA‑based delivery constructs, and multi‑vendor governance for this complex, multi‑tower engagement. Partnered closely with senior TruStage leadership to shape a long‑term innovation roadmap, reimagine customer engagement. Participated in solution design for datacenter carve out while addressing dependencies on corporate shared applications and shared infrastructure services for migration to modern cloud based infrastructure.A large Mutual firm based out of Milwaukee: Overseeing multi‑stream delivery, transition to steady‑state operations, and governance across distributed teams on application development, application testing and shared services. Strengthened executive‑level relationships, improved ACSAT, and drove operational excellence through disciplined program management, risk control, and performance frameworks. Led account mining initiatives, identified new growth opportunities, and ensured profitability through optimized delivery models and cost structures. Built and mentored high‑performing teams, fostered cross‑functional alignment, and embedded a culture of accountability, innovation, and continuous improvement.Tracked infrastructure delivery for on premise ITSM services for servers, storage and backup, databases and BI, network, middleware, critical job monitoring.A large NY based asset manager and custodian: Owned delivery of programs across all LOBs [ACV 21 Mn] on strategic initiatives, planning milestones and quality. Supervised programs on Real Time Payments and data management systems using agile methodology.

Education

• Indian Institute of Management Ahmedabad

  MBA PGPX

  2009 — 2010

• Harcourt Butler Technical University

  B Tech, Mechanical

  1991 — 1995

• National Centre for Software Technology, Mumbai

  PGDST, Software Engineering

  1999 — 2000

Skills

• Large Deals
• Sdlc
• Solution Architecture
• Bid Process Management
• Bfsi
• Competitive Analysis
• IT Strategy
• Service Delivery
• Business Analysis
• Global Delivery
• Project Management
• Ppc Bid Management
• Business Intelligence
• Software Project Management
• Pre-Sales
• Data Warehousing
• People Management
• Six Sigma
• Oracle
• Soa
• Leadership
• Consulting
• Management
• IT Service Management