Nikhil Pawar

About Nikhil Pawar

Cybersecurity and GRC professional with 5+ years of experience in exception governance, issue lifecycle management, SOC 2, ITGC, TPRM, and enterprise security assessments. Skilled in ServiceNow IRM and Archer with strong experience handling User and System exceptions, approval workflows, remediation tracking, and stakeholder coordination. Known for improving processes, leading platform enhancements, conducting training, and supporting cross‑functional global teams. CISM, CISA, GIAC, and ISO 27001 Lead Auditor certified.

Experience

1. Cybersecurity Controls Analyst

   Abbott

   Jun 2022 — Present · Mumbai, IN

   Manage end‑to‑end User and System Exception workflows in ServiceNow IRM, including intake validation, routing, approvals, and closure- Oversee full lifecycle of cybersecurity issues and remediation tasks, ensuring timely SLAs and audit‑ready evidence- Conduct E‑commerce, ITGC, and data‑integrity assessments across multiple Abbott divisions (EPD, Medical Devices, and other divisions)- Provide training to requesters and team members on exception processes, remediation requirements, and ServiceNow navigation- Collaborate with global teams; support follow‑the‑sun model and coordinate with approvers, SMEs, and risk owners- Participate in ServiceNow enhancement cycles—testing new workflows, validating configuration changes, and providing feedback to KPMG- Prepare TOE/Observation reports, remediation plans, and quarterly Power BI dashboards for leadership.

Education

• SNJB college of engineering

  Bachelor's degree, Information Technology

  2010 — 2016

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Master of Business Administration - MBA, Information Technology

  2017 — 2019