Nikhil Agarwal
Compliance, Success and Operations Management Professional. 10+ years.Ex Support Team Lead @ Revolut | Ex BYJU’S Sales Lead | Ex Operation Manager - WEBSKRULLS |
- Role
- Operations Supervisor at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nikhil Agarwal
As a results-driven sales and operations leader with over 10 years of experience, I specialize in driving growth, optimizing processes, and fostering team development across multiple industries including FinTech, EdTech, and Digital Marketing. My expertise spans B2B and B2C sales, account management, strategy development, and process improvement, with a focus on delivering exceptional customer experiences and achieving business targets.Currently, I lead a talented team at Revolut Technologies India, where I oversee global projects, enhance service levels, and implement strategic systems to improve both individual and team performance. Previously, I have excelled in roles at BYJU\'s, Webskrulls, and Clarus Telecom, consistently improving operational efficiency, mentoring high-performing teams, and developing key strategies for business success.I thrive in dynamic environments where I can collaborate with cross-functional teams, innovate on processes, and lead initiatives that drive measurable results. With a passion for learning, I am always exploring new ways to optimize team performance and exceed expectations.
Experience
Operations Supervisor
Nov 2025 — Present · Mumbai, IN
Planning & Goal Setting: Defining team objectives, creating strategies, and establishing timelines to meet targets.Task Management: Delegating work, allocating resources, managing daily operations, and tracking performance.Communication: Clearly conveying goals, providing updates, facilitating open dialogue, and escalating issues.Motivation & Development: Inspiring the team, coaching members, identifying training needs, and nurturing strengths.Problem-Solving: Mediating conflicts, addressing roadblocks, and making decisions to keep projects on track.Performance Monitoring: Reviewing progress, offering constructive feedback, and recognizing achievements.Environment Building: Creating a supportive, collaborative, and productive atmosphere for the team. Conducting regular team meetings and one-on-ones.Reporting team progress and KPIs to senior management.Ensuring adherence to company policies.Covering for managers during absences.Assisting with hiring and onboarding.
Education
Techno India College Of Technology
Bachelor of Technology, Computer Science
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