Nikhila Puli
IT Infra Ops Sr Manager at PepsiCo (ITSM)
- Role
- IT Infra Ops Senior Analyst (Itsm Sr Manager) at PepsiCo
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Nikhila Puli
A Seasoned IT professional with overall 10+ years of experience in Service Management (Incident, Problem Management and Change Management, Event Management and Request and Access management, configuration management), Project co-ordination with manual review and documentation and involved in training coordination. In-depth understanding of ITES domain with the focus on delivering business solutions.
Experience
IT Infra Ops Senior Analyst (Itsm Sr Manager)
Mar 2022 — Present · Hyderabad, IN
Critical experience in handing major incident and problem management for AMESA /APAC sectors and enterprise service management (global)
Education
G. Narayanamma Institute Of Technology And Science
Bachelor of Technology (B.Tech.), Computer Science, A
2007 — 2011
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