Nikhila Pabbathi
Reception Manager @Queensway
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WORK HISTORY
Reception Manager @Queensway
Deliver exceptional hospitality standards by warmly greeting and assisting visitors and guests, ensuring a positive and memorable experience.• Efficiently handle check-ins, check-outs, and payment processing, ensuring accurate and timely financial transactions.• Conduct thorough auditing of shift closing and financial books, ensuring adherence to established policies and procedures.• Effectively manage guest inquiries, concerns, and complaints, promptly resolving issues to ensure guest satisfaction and loyalty.• Maintain a safe and secure environment for guests and employees, proactively addressing security and safety concerns.• Collaborate closely with the hotel staff, including housekeeping and maintenance, to ensure smooth operations and exceptional guest experiences.• Stay up-to-date with hotel services, amenities, and local attractions, providing recommendations and information to guests.• Assist in administrative tasks, such as managing reservations, coordinating guest requests, and maintaining accurate records.• Handle emergency situations calmly and efficiently, following established protocols and ensuring the safety and well-being of guests.• Attend regular staff meetings and training sessions to enhance knowledge and skills, contributing to continuous improvement initiatives.• Uphold the hotel\'s brand standards and policies while consistently delivering exceptional service to exceed guest expectations.
EDUCATION
Alagappa University, Alagappa Nagar, Karaikudi
Bachelors in Business Administration
Delhi academic council for higher education
Senior Secondary
Brilliant Grammar High School
Secondary School
University of East London
Masters in Business Administration
Jawaharlal Nehru Architecture and Fine Arts University
Interior Designing
ABOUT NIKHILA PABBATHI
Greetings! My name is Nikhila Pabbathi and I am a skilled freelance 3D visualizer with a profound passion for interior design. I am a graduate of the University of East London, where I obtained my Master\'s degree in Business Administration with a specialization in Project Management. I also hold a Bachelor\'s degree in Business Administration from Alagappa University in India, and a diploma in Interior Designing from Bonfire Institute of Design, Jawaharlal Nehru Architecture, and Fine Arts University.Throughout my professional journey, I have gained extensive experience in various roles, including Night Receptionist, Night Host, and Security Officer. However, my true calling lies in 3D visualization, and I have been working as a freelance 3D visualizer with Creatif Design Studio since May 2016. I specialize in developing awe-inspiring 3D renderings using software such as 3DS Max and Google SketchUp.My wealth of experience in interior design, coupled with my expertise in 3D visualization, enables me to bring my clients\' dreams to fruition. I thrive on tackling complex projects and surpassing my clients\' expectations by delivering exceptional results.When I am not working on 3D designs, I devote my time to exploring new software and technologies to enhance my skills continually. I am excited to connect with fellow professionals and discover new opportunities in the field of 3D visualization and design.
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