Nikhil Yadav

Assistant Manager Operations | Delivering Strategic Growth, Operational Excellence & Exceptional Team Performance

Role: Assistant Manager - Operations at IntouchCX
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Nikhil Yadav

Skilled Operations Manager bringing self-directed and confident management style…

Experience

Assistant Manager - Operations
IntouchCX
Apr 2024 — Present · Hyderabad, IN
Ensuring Exceptional Service Delivery | SLA Governance | Client Experience | Operational Efficiency

Skills

Time Management
Business Analysis
Microsoft Office
Team Management
Management
People Management
Microsoft Powerpoint
Leadership
Business Process Outsourcing (Bpo)
Microsoft Excel
Financial Services
Customer Satisfaction
Team Leadership
Customer Service
Employee Engagement

Contact information

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Work email
•••••@intouchcx.com
Personal email
•••••@•••••.com
Direct dial
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Current company

IntouchCX

Outsourcing and Offshoring Consulting · 14K employees · Winnipeg, Manitoba, Canada

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

intouchcx.com

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About Nikhil Yadav

Experience

Assistant Manager - Operations

Skills

Find verified contacts for anyone on LinkedIn