Nikhil Chacko

Service Designer @BT Group

Birmingham, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Dec 2023 — Present

Service Designer @BT Group

View department →

Birmingham, GB

Work closely with product owners and senior stakeholders to lead the creation of service blueprints end to end and passionately represent the human perspective-Maintain all end-to-end service design activities and define the customer journey across digital and non-digital touchpoints as well as the operations, capabilities and technology needed to support it-Manage stakeholders in complex environments and take them on the experience design journey-Help identify pain points, opportunities and future paths for our business and customers

EDUCATION

2013 — 2015

Coventry University

Master of Science - MS, Industrial and Product Design

ABOUT NIKHIL CHACKO

I’m a Service Designer who enjoys untangling messy problems. I’m usually the…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Nikhil Chacko — Service Designer at BT Group in Birmingham, GB | Unifers