Nikhil Tiwari
Analyst at @HCLTech
- Role
- Technical Support Analyst at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Nikhil Tiwari
3 Years Experienced professional in Windows server (Wintel), Network printers, Printer configuration on server, Printer troubleshooting, Printer drivers, Printer Diagnosis, Secure printing, Manage all shares, FTP, L1 Server support, L1 Network support, Experience on Backup & Restoration, Knowledge in Cloud print solution, Basic knowledge of Networking, Experienced in AD, Desktop technical support, Experienced in Dell EMC isilon (Cluster), Cluster health check, Hardware replacement, Insight IQ, Putty, Restoration, Network user, Storage management, Manage storage: NAS, SAN. Preparing SOP, ITIL, ServiceNow, Ticketing system other Technologies such as AV update, Patches installation.
Experience
Technical Support Analyst
Apr 2022 — Present · Lucknow, IN
Education
SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW
Bachelor of Technology - BTech, General Studies
2017 — 2021
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