Nikhil Sudan
Head - Customer Success & Operations | Project Management | Operations Management | Solar Asset Management | Robotics (Solar) | Telecom Infra | Ex-Mahindra Teqo | Ex-OYO | Ex- Bharti Infratel | Ex-Idea
- Role
- Head of Customer Success at Aegeus Technologies Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Head of Customer Success
Nov 2023 — Present · Bengaluru, IN
At Aegeus, we develop technologies and solutions for protection and efficient use of energy across industries and utilities. We are engaged with our end customers right from the design stage to understand their challenges, develop products and offer services to improve their efficiency. Our products and solutions help protect the environment. Our products provide a comprehensive solution to a plant\'s Operation & Maintenance, including Automated Module Cleaning, Automated Vegetation Removal, Automated surveillance system with remote monitoring and AI/ML capabilities.Building a strong team and inculcating a value-driven culture here at Aegeus while deploying our products at client\'s site, mainly Solar Power Plants. Customer Success having a pivotal role in a B2B environment, driving projects and operations and ensuring a high C-Sat level is under my prerogative here at Aegeus.
Education
Jabalpur Engineering College
Bachelor of Engineering (B.E.)
2007 — 2011
Christ Church Boys' Senior Secondary School
SSC
2006 — 2007
Skills
- 2g
- Employee Engagement
- Service Delivery
- Management
- Telecommunications
- Sdh
- Ip
- Project Planning
- 3g
- Team Management
- Gsm
- Project Management
- Vendor Management
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