Nikhil Soni
Sr. Operations Manager l US Mortgage - Origination | Banking and Financial Services | Transformation | Strategic Planning
- Role
- Sr Operations Manager at Infosys BPM
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Nikhil Soni
A result-oriented professional with approx. 11+ years of experience in Operations and Project Management for EU Accounts Payables, Investment Banking, Banking and Financial services, Mortgage and Customer service (L1 service desk) domain. Passionate about developing and empowering People. Inspire to deliver collective results and help them grow in the process. Managing by Facts and ability to deliver results even in the most challenging and diverse business situations. A technically oriented performer, with extensive managerial and customer-facing experience in solving complex business problems. Build teams and encourages diverse feedback in complex situations to identify best solutions and achieve long-term goals. Primary role being an Operations Manager includes the following KPI\'s: Operations, Client management, Transformation/Process re-engineering, Strategic Planning, Risk, Training, Quality. Have been involved multiple times in growing deals from 2FTE’s to 90+ FTE’s
Experience
Sr Operations Manager
Oct 2025 — Present · Pune, IN
Education
Govt. Autonomus College Satna
Bachelor's Degree, Commerce
2009 — 2011
Acropolis Technical Campus Indore
Master of Business Administration (M.B.A.), Finance, Marketing
2011 — 2013
Bonanza Convent Hr. Sec. School Satna (M.P.)
12th, PCM
2004 — 2006
Skills
- Data Analysis
- Team Management
- Business Analysis
- Crm
- Project Management Administrator
- Business Development
- Mis
- Microsoft Office
- Microsoft Excel
- Customer Service
- Management
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