Nikhil Smotra

About Nikhil Smotra

As a seasoned Senior Consultant at Capgemini with over seven years of dedicated Salesforce expertise, I specialize in harnessing the transformative power of Salesforce to drive innovation, streamline operations, and elevate customer experiences for clients across diverse sectors. My role encompasses being a pivotal Salesforce CPQ developer, a strategic Salesforce Global Admin, and a CRM Analytics maestro, underpinned by three prestigious Salesforce certifications and the esteemed Trailhead Ranger status.My professional voyage began at Cognizant, where I honed my skills as a Salesforce developer for three years. This foundational experience was a stepping stone to my current position at Capgemini, where I\'ve been crafting bespoke solutions since 2022. An alumnus of Lovely Professional University, I earned my Bachelor\'s degree in Computer Science in 2017, which sowed the seeds of my enduring passion for technology. This passion drives my continuous quest for knowledge and innovation in the tech sphere.At the core of my professional philosophy is a commitment to leveraging cutting-edge technologies to solve real-world challenges. My objective is not just to meet clients\' business goals but to redefine them, ensuring they thrive in the digital age through strategic Salesforce implementations. Whether it\'s through optimizing CRM processes, deploying custom Salesforce solutions, or empowering businesses with actionable analytics, my mission is to be at the forefront of digital transformation, making a tangible impact on how businesses engage with their customers and achieve operational excellence.

Experience

1. Senior Salesforce Consultant Salesforce Business Analyst

   Capgemini

   Jan 2024 — Present · Pune, IN

Education

• Lovely Professional University

  Bachelor's degree, Computer Science

  2013 — 2017