Nikhil Sharma
Associate Manager @Rapido| Ex-Zoplar | MBA in Operations Management, Sales Strategy
- Role
- Associate Manager at Rapido
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nikhil Sharma
Strategic and execution-focused operations professional with 7+ years of cross-sector…
Experience
Associate Manager
Jul 2025 — Present
Associate Manager – Operations | RapidoDriving operational excellence and strategic growth across urban markets.As an Associate Manager – Operations at Rapido, I lead end-to-end city management and expansion initiatives, ensuring seamless new city launches and sustainable growth. My role centers on delivering operational excellence through data-driven decision-making, optimizing rider-partner efficiency, and enhancing customer satisfaction.Key Responsibilities:Spearheading new city launches with cross-functional coordination and on-ground execution.Managing city-level operations to drive performance metrics and service reliability.Implementing risk mitigation strategies to ensure compliance, safety, and operational continuity.Enhancing brand visibility through local partnerships, community engagement, and on-ground activations.Leveraging analytics to identify growth opportunities and improve operational KPIs.Leading and mentoring field teams to maintain high standards of execution and accountability.
Education
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Master of Business Administration - MBA, Operations Management and Marketing
ITM UNIVERSITY, GWALIOR
Bachelor of Technology - BTech, Mechanical Engineering
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