Nikhil Shenoy

Platform Product Manager @Lucy Family Institute For Data & Society

South Bend, IN, US

Working across intersecting health and data equity initiatives, I’ve led digital product development in hospital systems, caregiver engagement tools, and university data-sharing platforms with a common thread of making information more usable, accessible, and secure.SaludConectaMX (Caregiver Health Ecosystem – Mobile, Web, and AI)- Launched multilingual Android/iOS app using React Native and Firebase; enrolled 400+ caregivers in low-connectivity LATAM settings by driving 100+ inclusive user stories across cross-functional teams- Led Latin America–based field research (caregivers, hospitals, oncologists) to inform mobile UX design, hospital-facing web dashboards, and accessibility features for low-literacy users- Built messaging workflows using Twilio’s WhatsApp API, integrating with an LLM-powered chatbot trained on vectorized caregiver data for contextual responses- Defined and implemented backend pipeline combining OCR (medical document extraction) and PHI de-identification models to digitize handwritten hospital records while maintaining data privacy- Collaborated on nutritional LLM assistant roadmap, aligning prompt engineering with caregiver misinformation patterns and cultural dietary norms.DatModo (University-Affiliated Data-Sharing Platform)- Conducted discovery with 10+ internal partners (e.g, Mendoza Business School, health policy labs) to identify pain points in data sharing, governance, and platform adoption- Wrote 60+ user stories focused on reducing friction in uploading, managing, and sharing datasets; MVP emphasized non-technical user onboarding and role-based access control- Set \"number of datasets uploaded\" as a core success metric; validated via alpha testing and stakeholder interviews- Coordinated QA/test cycles and rollout; led plans for API integrations with tools like Superset and scoped future compatibility with Power BI.

University of Washington

Master's in Information Management , Product management

National Institute of Technology Warangal

Bachelor of Technology - BTech, Electrical, Electronic and Communications Engineering Technology/Technician