Nikhil Roy

Customer Success Specialist @Arrow Electronics

Mississauga, ON, CA

Streamlined operational processes and procedures, leveraging technical expertise to optimize efficiencies and enhance productivity• Acted as a proficient liaison between internal and external stakeholders, effectively communicating and collaborating to ensure seamless operations• Demonstrated strong technical skills in managing sales and customer service tasks, including quoting, ordering, pricing, and resolving post-sales issues, resulting in improved customer satisfaction and business outcomes