Nikhil Raj

🌟 Customer Support Pro | 📊 Aspiring Data Analyst | 📚 Lifelong Learner & Tech Explorer | 💼 Team Leader in the Making |

Role
Advisor Ii Tech Support at Concentrix
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Nikhil Raj

Hi, I’m Nikhil Raj — —a customer support specialist turned team motivator with a knack…

Experience

  1. Advisor Ii Tech Support

    Concentrix

    Oct 2023 — Present · Gurugram, IN

    Assist customers, users, and clients with their technical and billing issues and enquiries.• Introduce the customer to new products of the brand and upsell products to customer to customers to their utmost satisfaction.• Assisting Team leader in team management and supporting the team in improving the scores by providing the support on the floor during customer interactions.

Education

  • Amity University, Noida

    Bachelor of Computer Application, Computer Science

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Nikhil Raj — Advisor Ii Tech Support at Concentrix in New Delhi, DL, IN | Unifers