Nikhil Raghav
Deputy Manager - Airtel (Digitization/ Network) | Ex- Capgemini Engineering - CIENA/Blueplanet TAC | TAC/SOC Engineer | NMS | OSS | Docker | Container | SDN | Nokia Altiplano/ NFM-T | Cisco EPNM | HUAWEI | ECI| Juniper
- Role
- Deputy Manager (Digitization Network) at airtel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nikhil Raghav
Tools- Ciena BluePlanet NNCS/MCP, OneControl, Netcool, ADRS, IP PMS, SA tool, Nokia Altiplano, Ciena MDSO, Cisco EPNM, Nokia NFM-T, HUAWEI (NCE-P), Juniper Apstra, ECI/Ribbon Muse.Software Skills- CIENA Blueplanet MCP, Docker, OSS, Container, Manual Testing, Linux, Unix, Solaris, Basic knowledge of SQL, Kafka, Cassandra, Resource Adapter, Netconf, OSS, License Server, Patch Upgrade, Lab replication, SDN, NMS/EMS Architecture, Installation & Commissioning.
Experience
Deputy Manager (Digitization Network)
May 2024 — Present · Gurugram, IN
ENTITY OWNER – CIENA, Microsoft Adtran(NMS, OSS, License Servers)(Also, handle NOKIA, TEJAS, ECI, HUAWEI, JUNIPER, CISCO NMS/OSS)* Managing 16+ Airtel Ciena NMS/ OSS /License Servers both NLD and ILD, including Bharti EPT, Supercollector OTN, BOD, Amazon, Facebook (Meta), Ciena OLT (Homes), 100G, Metrocore, OneControl, MDSO servers & Microsoft Adtran.* Recognized as a top performer, leading to additional responsibility for ILD servers, including Ciena Facebook and Amazon servers.* Involved in OSS integration with IBM Netcool Alarm Tool & NMSWorks OSS for efficient alarm management and monitoring.* Managing a team of 12 responsible for NMS and OSS monitoring and functionality.* Proficient in handling escalations, identifying bugs, and ensuring timely case resolution within defined SLAs.* Coordinating effectively with IBM and NMSWorks OSS application teams, including Netcool, ADRS, IP PMS, and SA tool.* Analyzed logs and microservice on a Linux platform, utilizing Nagios for system monitoring and performance assessments.• Data Analysis and Reporting: Provided trending analyses and root cause assessments, monitored operational Service Level Agreements (SLAs), and contributed to specific Maintenance and test plans.• Monitoring the OSS system heartbeat to ensure real-time health checks, proactive fault detection, and high availability of network services.
Education
K.R. Mangalam University
Bachelor of Technology - BTech
2016 — 2020
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