Nikhil R
Sr Salesforce Business Analyst @City National Bank
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WORK HISTORY
Sr Salesforce Business Analyst @City National Bank
Defined use cases & grooming, writing user stories.• Facilitated the business stakeholder meeting for requirement elicitation.• Created Business Requirement Documents, File Interface Agreements, System Requirement Documents in Confluence along with creating User Stories and maintaining agile boards in Azure. • Expertise in Visual Force Pages, Visual Force Custom Controllers, Components, Advanced Search Functionality, Custom Objects, Reports, Dashboards, Tabs, Tags and Components.• Involved in creating gap analysis document, business process and workflows of the organization with respect to Salesforce.com implementations.• Requirement life cycle management on project deliverables• Developed reports, dashboards, and processes to continuously monitor data quality and integrity. Onsite point of contact for Salesforce for the inside sales team.• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.• Designed custom formula fields, field dependencies, validation rules, workflows and approval processes for automated alerts, field updates and email generation according to application requirements
EDUCATION
Monroe College
Masters
ABOUT NIKHIL R
Well! I am still thinking to write some phenomenal but then I thought we should connect…
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