Nikhil Pandey
EXL || Fraud Analyst || Executive
- Role
- Fraud Analyst at EXL
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Nikhil Pandey
I\'m a highly motivated and detail-oriented Financial Analyst with a strong foundation in Excel, SQL, and Power BI. I\'m passionate about the finance sector and the power of data to drive impactful decisions. I\'m eager to contribute my analytical and problem-solving skills to a dynamic organization where I can learn and grow. I\'m seeking an entry-level position that offers opportunities for professional development and the potential to contribute to strategic financial initiatives.Beyond my analytical skills, I\'m a lifelong learner with a keen interest in Indian history and culture. I enjoy spending quality time with family and believe in the importance of a balanced lifestyle.
Experience
Fraud Analyst
Jun 2025 — Present · Gurugram, IN
Review and analyze disputed card/ digital payment transactions.Identify the nature of disputes- fraud,non receipt,duplicate charge or service issues.Ensure compliance with card network rules.Cordinate with merchant,internal teams and payment networks.Maintain strict timelines and SLA for dispute resolution.Detect fraud pattern and escalate high risk cases.Minimize financial losses while ensuring Customer trust.
Education
Delhi University
Bachelor of Arts - BA, Economics,marketing,mathematics
Indira Gandhi National Open University (IGNOU), Delhi
Master's of Arts, Economics
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
O LEVEl, Information Technology
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
A LEVEL, Information Technology
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
ADCAAP, Accounting and Finance
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