Nikhil P
IT Service Manager - Telecoms @ DHL Supply Chain | Enhancing IT Service Delivery
- Role
- IT Service Manager - Telecoms at DHL Supply Chain
- Location
- London Area, United Kingdom, United Kingdom
- LinkedIn followers
- 548 followers
About Nikhil P
A dedicated professional skilled in IT operations, customer satisfaction, and project management, with ITIL and APM PMQ certifications. Contributed to delivering seamless IT services and supporting organizational goals through collaborative efforts and a focus on operational efficiency. Passionate about empowering teams and driving technology solutions that align with business needs.
Experience
IT Service Manager - Telecoms
Oct 2023 — Present
IT Management Graduate
Sep 2021 — Present
Children's Local Activity coordinator
Jul 2020 — Present
Travel Money Advisor / Trading assistant
Feb 2020 — Sep 2021
Private Tutor
Oct 2019 — Sep 2021
Childrens forum helper
Sep 2012 — Jul 2020
Education
University of Kent
2015 — 2019
University of Kent
Chemistry
2015 — 2019
Skills
- Technology Change Management
- Unified Communications
- Telecommunications
- Technology Process Improvement
- Cost Savings
- Stakeholder Engagement
- Strategic Planning
- Networking
- Presentation Skills
- Team Leadership
- Event Planning
- Content Creation
- Public Speaking
- Working with Children
- Creative Problem Solving
- Community Outreach
- Mentoring
- Project Management
- System Implementations
- Training
- Process Automation
- Software Testing
- Defect Management
- IT Hardware Support
- Data Analysis
- Reporting & Analysis
- Microsoft Power Bi
- Cross-Functional Collaborations
- Tutoring
- Lesson Planning
- Test Preparation
- Critical Thinking
- Currency Exchange
- Customer Service
- Customer Satisfaction
- Cash Handling
- Financial Transactions
- Risk Management
- Inventory Management
- Time Management
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