Nikhil Narula

About Nikhil Narula

I am a detail focused and performance driven professional; achieved recognition for delivering excellent performance. I am an excellent communicator with prodigious presentation & negotiation skills, thrive in an intensive environment and perform under pressure. I am a proactive & energetic professional and own a flawless work ethic; adaptable to new situations/ environments/ people very quicklyWealth of expertise entails Data Visualization, Critical Thinking, Analytical Skills, Reporting & Documentations, Standardization or Automation of reports, SAP S4/HANA (Key account Manager and Claim Manager module), Trade Promotions Management, Stakeholder Management, managing large format accounts for PepsiCo, Customer Relationship Management, SLA/KPI Management, Process Improvements, Performance Management, Training & Compliances, Liaison & Coordination, and Team Building & Management. Having substantial experience in rendering exemplary service, I believe I can deliver optimal results.

Experience

1. Deputy Manager - Trade Promotions Management

   PepsiCo

   Aug 2023 — Present · Hyderabad, IN

   Ensure efficient, effective and comprehensive support for sales team for trade planning management. Establish and nurture relationships with stakeholders to facilitate business values. Quick Thinking to provide creative solutions that address stakeholders needs and concerns. Building and maintaining Trade Promotions Management tactics for unplanned portfolio and settlements Process Customer Master data and Pricing request, ensuring conformance to service level agreements Ensuring that aligned events that require on-ticket pricing changes and/or off-ticket adjustments are entered into all applicable systems in a timely manner Maintain customer contracts central repository, ensuring consistency between master documents and Pricing on system Point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution Manage expectations through verbal and written interactions with internal teams that includes sales, Finance, Settlements and Control Manage expectations through verbal and written interactions with customer teams and stakeholder Weekly connect with Stakeholders regarding the performance of the accounts managed by me. Continuous improvement, recommendations and implementation Maintain SOP documentation for all activities Using SAP S4/HANA key account manager and claim manager module for promo build, validation, claim approval and processing the invoices received from customer Training and mentoring team members Using Microsoft Excel and Power BI for data visualization and data analysis for volume sold, Net price, On/Off ticketrevenue and promotional prices Complete end to end management of large format accounts for PepsiCo customers with respect to Trade Promotions Management

Education

• Institute of Management Technology, Hyderabad

  PGDM, Marketing and Operations

  2017 — 2019

• DAV UNIVERSITY, JALANDHAR

  Btech in Mechanical engineering

  2013 — 2017