Nikhil Mishra
Market Development Strategist | Capgemini
- Role
- Consultant at Capgemini
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Nikhil Mishra
As a Business Analyst with over 2 years of experience, I specialize in transforming operational challenges into data-driven solutions that improve customer experience and service efficiency particularly within the BFSI sector. I’m passionate about creating scalable reporting ecosystems using Power BI, building dashboards that help leaders make informed, actionable decisions from tracking service desk performance to visualizing friction across the customer lifecycle. Currently open to opportunities where I can further apply my skills in CX-driven process design, data visualization, and intelligent service transformation.
Experience
Consultant
Aug 2023 — Present · Mumbai, IN
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