Nikhil Mishra
Senior Cloud Engineer driving AI-powered Contact Center Transformation | AWS | Amazon Connect | Genesys Cloud CX | Terraform
- Role
- Sr Amazon Connect Developer at Navixus (Formerly Eventus Solutions Group)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nikhil Mishra
I\'m an experienced IT professional with a strong background in the information technology and services industry. With a Bachelor of Technology degree in Electronics and Communications Engineering from Babu Banarasi Das National Institute of Technology, I\'ve cultivated expertise in AWS,Genesys, Linux, and Cloud Technologies. Specifically, I excel in leveraging Amazon Connect and Genesys Cloud for optimizing customer experiences and streamlining operations, while also proficiently navigating AWS services and Genesys Cloud API for seamless integrations. My passion for innovation and commitment to staying at the forefront of technological advancements drive me to continuously expand my skill set and deliver high-quality solutions.
Experience
Sr Amazon Connect Developer
Navixus (Formerly Eventus Solutions Group)
Nov 2025 — Present · IN
Education
Babu banarasi das national institute of technology
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
2013 — 2017
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