Nikhil Kshirsagar

CCNA, Networking, Senior Service Executive at Tata Communications Ltd.

Role
Senior Customer Service Executive at Tata Communications
Location
Pune, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nikhil Kshirsagar

I am Working as a Senior Service Executive at Tata communications Ltd. Having experience in Network Operations and customer services.Experienced in Network operations with knowledge of MPLS,SDH,DWDM,TCP/IP, OSPF, OSI model.The bucket of knowledge with switching and routing technologies and protocols with VPN, VLAN, VTP, STP, OSPF and BGP etc.Also Working on SERVICE NOW(SNOW) for Incident management, Change management to maintain record and to bring best performance in service assurance.Apart from this skilled in tools like VMWare, Service Now, Huawei Huawei PTN, iMaster NCE, Crammer.

Experience

  1. Senior Customer Service Executive

    Tata Communications

    Mar 2023 — Present · Pune, IN

Education

  • Bharati vidyapeeths intitute of technology and polytechnic

    High School Diploma, Electronics and Telecommunications

    2010 — 2014

  • SINHGAD INSTITUTE OF TECHNOLOGY,LONAVLA

    BE E&TC, electronics & telecommunication

    2014 — 2017

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Nikhil Kshirsagar — Senior Customer Service Executive at Tata Communications in Pune, MH, IN | Unifers