Nikhil Koli
Customer Success Associate at Dozee | Building Strong Relationship in Healthcare | Dozee
- Role
- Coustomer Success Associate at Dozee
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Nikhil Koli
As a dedicated Customer Success Associate, I thrive on helping clients achieve their goals and ensuring they maximize the value of our products. With a strong background in client relations and a passion for fostering long-term partnerships, I excel in problem-solving and proactive communication.
Experience
Coustomer Success Associate
Oct 2024 — Present · Maharashtra, IN
Responsibilities -Device Setup: Conduct on-site visits to hospitals and patients\' homes for the installation and setup of Dozee devices, ensuring a seamless integration into their healthcare processes.Site Assessment: Perform site reconnaissance to evaluate and communicate device requirements to the remote support team, facilitating efficient installations.Training & Support: Educate nurses, doctors, and patients on the Dozee system and patient monitoring dashboard, empowering them to utilize our technology effectively.Coordination: Collaborate with the remote team, providing updates and insights on activities conducted during visits to ensure alignment and support for ongoing client needs.
Education
Bhagirath English medium school jalgoan
Diploma in computer Engineering
S M I T college Jalgoan
Polytechnic
2016 — 2021
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