Nikhil Gupta
Account Executive @Safexpress Private Limited
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WORK HISTORY
Account Executive @Safexpress Private Limited
Noida, IN
Managing Pan-India forward distribution for OnePlus, handling ~50 tones/month across multi-hub network with OTIF performance.• Leading reverse logistics execution for Vivo across 18 regions, reducing aging backlog through structured escalation matrix and pickup SLA control.• Monitoring SLA/TAT compliance at 94%, performing variance analysis to identify transit bottlenecks and improve cycle time.• Driving cross-functional alignment between warehouse, line-haul, and finance teams to ensure dispatch accuracy and documentation integrity.• Conducting hub-level performance analysis and root cause assessment (RCA) to enhance service reliability and network efficiency.• Maintaining KPI dashboards for forward & reverse flows to ensure operational visibility and enterprise account stability.
EDUCATION
Dayalbagh Educational Institute, Agra
Bachelor's of Vocation, Digital Manufacturing
GLA University
Master of Business Administration
ABOUT NIKHIL GUPTA
MBA (Logistics & Supply Chain Management) professional with hands-on experience in managing Pan-India supply chain operations at Safexpress for enterprise accounts including Vivo and OnePlus.Currently overseeing forward distribution across a multi-hub network while maintaining 94% SLA/TAT adherence. Additionally responsible for reverse logistics execution across 18 regions for Vivo, driving structured escalation control and backlog reduction.Experienced in:• Multi-node transportation coordination• Reverse pickup lifecycle management• KPI monitoring (SLA, TAT, OTIF)• Hub-level performance analysis & RCA• Cross-functional alignment (Warehouse, Line-haul, Finance)Strong analytical orientation with focus on network efficiency, service reliability, and process optimization. Actively building expertise in supply chain analytics and performance-driven operations to transition into Supply Chain Strategy and Planning roles.
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