Nikhil Goikar
Feild Service Technical Expert
- Role
- Feild Service Technical Expert at Apollo Tyres Ltd
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
Experience
Feild Service Technical Expert
Sep 2024 — Present · Nanded, IN
Managing claims and complaints. Doing demand generation activities. Training of internal & external dealer staff. Market Intelligence – Identifying current practices by the competitor and the latest trends in customer service and customer experience. Implementing Marketing and Service Initiatives. Sharing product feedback with the R&D and Sales team. Sales support – support sales team in timely customer complaint resolution, sales generation through customer activities etc.
Education
JD COLLEGE OF ENGG, Nagpur.
Bachelor of Engineering (BE)
Skills
- E-Pro
- Microsoft Word
- Management
- Powerpoint
- Microsoft Office
- Leadership
- Autocad
- Customer Service
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