Nikhil Duggal

About Nikhil Duggal

I am a seasoned finance transformation expert with over 18 years of experience in driving business growth, technological innovation, and client success across various industries. My expertise in Future of Finance, Next Gen Operating Models enabled through AI, Global Business Services (GBS) Transformation, and Procure-to-Pay (P2P) processes transformation has established me as a dynamic leader adept at delivering outcomes and nurturing lasting relationships within the CFO Office domain. As a trusted advisor to C-suite executives, I have played a pivotal role in shaping and leading large-scale finance transformation programs that redefine finance functions and drive operational excellence. My career is also distinguished by my ability to build and lead teams, as well as my hands-on experience in orchestrating finance transformations that enhance functions and optimize cost structures across the CFO Function.In my previous roles, I have demonstrated a keen ability to deliver complex ERP transformation programs, develop and deliver innovative operating models, design business and process architectures that resonate with customer needs and implement large scale ERP Implementations. My technical acumen is highlighted by my successful track record in ERP Implementations/Upgrades and managing next-generation managed services engagements on a global scale.I have an MBA from Indian Institute of Technology (IIT) Kharagpur and a certification in domain consultancy from Santa Clara University in the United States.Areas of work • Future of Finance Session -Murals /Personas/Customer Journeys/AI Use Cases• Next Gen operating models• Organization design• GBS Strategy and Business Case• GBS Design and Enhancement• Building Process taxonomies• Process Benchmarking• Process blueprinting- As Is and To Be• Business Case and Roadmaps• ERP Advisory and Solution Design• Solution and Offer Design• Program Management• Finance Methods Design (GBS and BPR & A)• People Management and Mentoring

Experience

1. Director

   EY

   Apr 2025 — Present

Education

• Santa Clara University Leavey School of Business

  Specialization, Academy of Retail Consulting

  2008 — 2008

• Indian Institute of Technology, Kharagpur

  Master of Business Administration - MBA

  2005 — 2007

Skills

• Management
• Business Process
• Business Development
• Management Consulting
• Solution Selling
• Competitive Analysis
• Contract Negotiation
• Enterprise Software
• Erp
• Pricing
• Program Management
• Solution Architecture
• Pre-Sales
• Cross-Functional Team Leadership
• Consulting