Nikhil Deolankar
Senior Manager - Electric Vehicles
- Role
- Senior Manager at Tata Motors
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Nikhil Deolankar
Senior Manager – Customer Quality | EV Expert | Field Claims | Battery Pack, E-Drive & …
Experience
Senior Manager
May 2023 — Present · Pune, IN
At Tata Motors, I lead customer quality management for electric vehicles, specializing in warranty claims for critical EV parts like battery packs, 3-in-1 combos, and E-drives. My work involves deep RCA analysis, leading Punch.ev and Tigor.ev Quick Response Teams, and collaborating with suppliers and TML ERC for corrective actions. I spearhead monthly MIS presentations to senior management for IPTV metrics, ensuring transparency and strategic decision-making. I actively support field troubleshooting and DTC code analysis to strengthen customer support. Through joint investigations with suppliers, I drive process improvements and part quality enhancements. My efforts have helped reduce recurring failures and improve field satisfaction. I’m recognized for my problem-solving, leadership, and cross-functional coordination across design, manufacturing, and field support teams.
Education
P.E.S. College of Engineering, Chhatrapati Sambhajinagar
Bachelor of Engineering - BE, Electronics and Communications Engineering
2016
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